Have Any Questions?

Find possible answers below or contact our sales team​ for any questions.

Sample free or need to pay?

If you don’t need to print a custom logo or other artwork on the products, it will not charge any cost. Just tell us your freight collect account like FedEx DHL TNT, if you don’t have an account, it needs to charge Express fee properly.

What is MOQ?
  1. Stocked model 1pcs above
  2. Customized size/design/shape, MOQ 3000-10000pcs
1.What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

2.Do you have a minimum order quantity?
  1. Yes, we require all international orders to have an ongoing minimum order quantity. Please contact us for more details.
3.Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

4.Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

Can I have my unique design(size, volume, pattern, etc)?

Yes, customer’s designs such as size, volume, pattern, etc are welcomed.

Can I have a custom designed and mock up sample?

We design and construct each project to the individual customer’s needs.

What surface handing you can support ?
  • We can provide screen printing ,hot stamping, frost, electroplated, label printing etc .
  • As to printing color: Color can be made according to PANTONE color number .
How is package ? May i have custom package ?

Yes ,easy to do custom package, show different packing idea.Or customized as customers requirements.

How long is your delivery time?

Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

What’s the order processes?

Custom Design–Making custom mould/logo/package first.

Samples–Making samples for you check.

Confirm Order- Signing sales contract after samples confirmed.

Deposit– 30% deposit before mass production.

Production arranged–we will process the production.

Remaining payment–after inspection, balance before shipment.

Shipping–we will ship the goods to destination port.

Confirm bill of loading/commercial invoice/packing list/certificate of origin.

After sales service.

If any defective bottle , how do you deal with?
  • We have 1:1 replacement for the defective bottle.

    Warn Tips: Any man-made damage we cannot change, refund or make up.

Do you have a price list?

We are a professional supplier of glass and glass products. All of our glass bottles are made according to different weights and different artwork or decoration requirements. We don’t have a price list.

What other service you have?

We provide our customers one-stop station solutions in custom design, packing and accessories if needed.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

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